Agents are everywhere in conversation, but for most people, the concept is abstract or intimidating. The truth is, simple agents are already built into tools we use every day, and writing your first agent doesn’t require deep technical skill—it requires a mindset shift. Think of it as a new way to delegate.
This post is a practical starting point: what agents are, how they work, and how to build one today using tools you already know. It's easy. Here's how. -s
Shelly Palmer is the Professor of Advanced Media in Residence at Syracuse University’s S.I. Newhouse School of Public Communications and CEO of The Palmer Group, a consulting practice that helps Fortune 500 companies with technology, media and marketing. Named LinkedIn’s “Top Voice in Technology,” he covers tech and business for Good Day New York, is a regular commentator on CNN and writes a popular daily business blog. He's a bestselling author, and the creator of the popular, free online course, Generative AI for Execs. Follow @shellypalmer or visit shellypalmer.com.
