North Battleford’s SARCAN depot has earned a customer service award.
The award recognizes outstanding customer service in the extra-large depot category.
According to a SARCAN press release, secret shoppers visit every SARCAN depot in Saskatchewan each year and rate their customer experience. The results create SARCAN’s annual customer service awards.
The categories judged are accuracy, cleanliness and customer service, with four award winners in each category based on depot size from small to extra-large. In addition, the Depot of the Year awards are presented to one depot of each size who scored the highest in all categories.
“Our employees take pride in their depots, and it shows,” said SARCAN’s Director of Collections Sean Collins.
“These awards are an excellent way to recognize depots who go the extra mile to keep their depots clean and provide top-notch customer service.”
Award recipients vary annually from SARCAN’s network of 72 locations province-wide. The awards were presented at an evening banquet during SARCAN’s annual leadership training event.
Other winners are: Depot of the Year - Small Depot, Waldheim; Medium Depot, Esterhazy; Large Depot, Melville; Extra-Large Depot, Yorkton;
Cleanliness - Small Depot, Wilkie; Medium Depot, Hudson Bay; Large Depot, Martensville; Extra-Large Depot, Saskatoon South;
Accuracy - Small Depot, Ituna; Medium Depot, Watrous; Large Depot, Humboldt; Extra-Large Depot, La Ronge;
Customer Service - Small Depot, Lanigan; Medium Depot, Gravelbourg; Large Depot, Melfort.
