SASKATOON — The Saskatoon Transit and Amalgamated Transit Union Local 615 released videos featuring frontline employees sharing their experience working in public transit and a message for residents and customers.
The Union hopes that when people watch their stories, they will recognize them as individuals who deserve empathy and respect so they can do their jobs and get home safely at the end of the day.
Since spring, bus operators, supervisors and customer service employees experienced more aggressive and violent incidents.
Saskatoon Transit authorities said they are actively taking measures to provide a secure environment for frontline employees and customers. Everyone, personnel or passengers, deserves to feel safe at work.
The campaign is one of the initiatives in Saskatoon Transit’s frontline employee and customer safety plan, which was rolled out in mid-June to reduce negative interactions between frontline employees and customers.
The series includes Saskatoon Transit bus operators Stevie and David, customer service representative Manisha and operations supervisor Noureddine. Watch the videos at transit.saskatoon.ca/TransitSafety.
